Privacy Policy

The Beninese Agency for Tourism Development (Bénin Tourisme) takes the protection of personal data very seriously. This privacy policy defines how Bénin Tourisme collects, processes and protects information gathered through its website and as part of its activities. It is based on Article 415 of Book Five of the Digital Code of the Republic of Benin, relating to the protection of personal data. It states proof of completion of the required prior declaration with the Personal Data Protection Authority (APDP).

This policy helps you understand what information we collect and process within our organization, the personal data involved, the purposes pursued, and the management approach put in place to comply with applicable legislation on the protection of personal data and privacy in the Republic of Benin.

By providing your personal data to Bénin Tourisme, you accept the terms of this privacy policy and agree to comply with its obligations. This policy may be updated from time to time. Please read this Privacy Policy, which is binding on us, carefully.

1. Scope of the Privacy Policy

This policy applies to all services offered by Bénin Tourisme, with the exception of services provided by third parties. Bénin Tourisme is not responsible for the privacy practices of other companies or websites that its digital assets may link to.

2. Prior Declaration

You can contact the Personal Data Protection Authority (APDP) and verify the terms of this policy using the following contact details:

3. Data Collected and Collection Method

Bénin Tourisme collects several types of personal data, including:

• Identification data — last name, first name, gender, date of birth, etc.
• Contact details — address, email, phone numbers, etc.

This data may be collected through various means: when you provide your contact details to Bénin Tourisme, or through your use of our websites.

4. Purpose and Legal Basis for Data Processing

Bénin Tourisme processes your personal data for the following purposes and legal bases:

• Marketing, promotions, handling complaints — to personalize your experience, send you marketing communications tailored to your interests, and respond to your complaints.
• In compliance with legal obligations — we comply with applicable laws and regulations, in particular Articles 332 and 333 of the aforementioned Digital Code in the case of direct marketing.

No sensitive personal data (such as health information or community affiliation, for example) is collected without explicit consent.

5. Data Retention Period

Your personal data is retained for a period not exceeding what is necessary to achieve the purposes described above. In the absence of a specific legal requirement, data is retained for a maximum period of ten years from your last interaction with Bénin Tourisme.

6. Data Storage Location and International Transfers

Bénin Tourisme stores your data in centralized databases hosted in Benin.

7. Data Security

Bénin Tourisme implements appropriate technical and organizational measures to protect your data against loss, destruction, unauthorized access, disclosure, or accidental or unlawful manipulation. These measures include, among others:

• Encryption of data in transit and at rest.
• Strict access controls to limit access to personal data.
• Regular security audits to assess and strengthen system security.

8. Your Data Protection Rights

In accordance with the Digital Code of the Republic of Benin, you have the following rights:

• Right of access — you may request access to the personal data we hold about you.
• Right of rectification — you may request the correction of any inaccurate or incomplete personal data.
• Right to erasure — you may request the deletion of your personal data under certain circumstances.
• Right to restriction of processing — you may request that the processing of your data be restricted under certain conditions.
• Right to data portability — you may request that your data be transferred to another service provider.
• Right to object — you may object to the processing of your data for direct marketing purposes.

You can view the definition of these rights at the following address (APDP): service.apdp.bj/actualites/mes_droits.

To exercise your rights, please contact our Data Protection Officer at contact@benin.bj. We are committed to responding to your request as promptly as possible, in accordance with legal obligations.

9. Cookies and Tracking Technologies

Bénin Tourisme uses cookies and other similar technologies to improve the user experience on its website. A cookie banner is displayed on your first visit to collect your consent to data processing via these technologies. You can manage your cookie preferences at any time.