Privacy Policy

The Benin Tourism Development Agency (Bénin Tourisme) takes the protection of personal data very seriously. This privacy policy defines how Bénin Tourisme collects, processes, and protects the information gathered through its website and in the course of its activities. It is based on Article 415 of Book Five of the Digital Code of the Republic of Benin, which pertains to the protection of personal data. It includes evidence of compliance with the required preliminary formalities with the Personal Data Protection Authority (APDP).

This policy helps you understand what information we collect and process within our organization, the personal data involved, the purposes for which it is used, and the management policy we have implemented to comply with applicable laws regarding the protection of personal data and privacy in the Republic of Benin.

By providing your personal information to Bénin Tourisme, you agree to the terms of this Privacy Policy and agree to comply with its requirements. This policy may be updated from time to time. Please read this Privacy Policy carefully, as it is binding on us.

1. Scope of the Privacy Policy

This policy applies to all services offered by Bénin Tourisme, with the exception of services provided by third parties. Bénin Tourisme is not responsible for the privacy practices of other companies or websites to which its digital assets may contain links.

2. Preliminary Formalities

You can contact the Personal Data Protection Authority (APDP) and review the terms of this policy using the following contact information:

3. Data Collected and Collection Method

Bénin Tourisme collects several types of personal data, including:

• Identification Information — last name, first name, gender, date of birth, etc.
• Contact Information — address, email, phone numbers, etc.

This data may be collected in various ways: when you provide your contact information to Bénin Tourisme or through the use of our websites.

4. Purpose and Legal Basis for Data Processing

Benin Tourism processes your personal data for the following purposes and on the following legal grounds:

• Marketing, promotions, complaint handling — to personalize your experience, send you marketing communications tailored to your interests, and respond to your complaints.
• In compliance with legal requirements — We comply with applicable laws and regulations, including Articles 332 and 333 of the aforementioned Digital Code, in cases of direct marketing.

No sensitive personal data (such as health information or information about membership in certain communities, for example) is collected without explicit consent.

5. Data Retention Period

Your personal data is retained for no longer than is necessary to fulfill the purposes described above. In the absence of any specific legal requirement, the data is retained for a maximum of ten years from the date of your last interaction with Bénin Tourisme.

6. Data Storage Location and International Data Transfers

Bénin Tourisme stores your data in centralized databases hosted in Benin.

7. Data Security

Bénin Tourisme implements appropriate technical and organizational measures to protect your data against loss, destruction, unauthorized access, disclosure, or accidental or unlawful manipulation. These measures include, among others:

• Encryption of data in transit and at rest.
• Strict access controls to restrict access to personal data.
• Regular security audits to assess and strengthen system security.

8. Your Data Protection Rights

In accordance with the Digital Code of the Republic of Benin, you have the following rights:

• Right of Access — You may request access to the personal data we hold about you.
• Right to Correction — You may request that any inaccurate or incomplete personal data be corrected.
• Right to Erasure — You may request that your personal data be deleted under certain circumstances.
• Right to Restriction of Processing — You may request that the processing of your data be restricted under certain conditions.
• Right to Data Portability — You may request that your data be transferred to another service provider.
• Right to Object — You have the right to object to the processing of your data for direct marketing purposes.

You can view the definition of these rights at (APDP): service.apdp.bj/actualites/mes_droits.

To exercise your rights, please contact our Data Controller at contact@benintourisme.bj. We are committed to responding to your request as soon as possible, in accordance with legal requirements.

9. Cookies and Tracking Technologies

Bénin Tourisme uses cookies and other similar technologies to improve the user experience on its website. A cookie banner appears during your first visit to obtain your consent to the processing of data through these technologies. You can manage your cookie preferences at any time.